{"contentBlocks":[{"key":6.42181419098526e+31,"props":{"title":{"options":{}},"description":{"options":{}},"note":{"options":{}},"transcription":{"options":{}},"caption":{"options":{"isMultiLine":true}},"ai":{"options":{"generatedText":false}},"editorVersion":"1.0"},"typeName":"Text","renderView":"html","order":3,"name":"Text","html":"

Para fazer o reset à sua palavra-passe, siga os seguintes passos:

"},{"key":4.394092716081559e+31,"props":{"title":{"options":{}},"description":{"options":{}},"note":{"options":{}},"transcription":{"options":{}},"caption":{"options":{"isMultiLine":true}},"ai":{"options":{"generatedText":false}},"editorVersion":"1.0","placement":{"value":"2","options":{}},"align":{"value":"center","options":{}}},"typeName":"StepByStep","renderView":"stepByStep","order":4,"name":"Step-by-step","root":{"contentBlocks":[{"key":3.8484611619517754e+31,"props":{"title":{"options":{"tag":"h3"}},"description":{"options":{}},"note":{"options":{}},"transcription":{"options":{}},"caption":{"options":{"isMultiLine":true}},"ai":{"options":{"generatedText":false}},"editorVersion":"1.0"},"typeName":"Step","renderView":"step","title":"Step","image":{"key":2.5639633245623305e+31,"props":{"title":{"options":{}},"description":{"options":{}},"note":{"options":{}},"transcription":{"options":{}},"caption":{"options":{"isMultiLine":true}},"ai":{"options":{"generatedText":false}},"editorVersion":"1.0","file":{"value":"https://cdn.sp-selfservice.com/spagents/media/8e7b9044-e978-493b-b902-86d0ddb54cc8.jpeg","options":{"url":"https://cdn.sp-selfservice.com/spagents/media/8e7b9044-e978-493b-b902-86d0ddb54cc8.jpeg","name":"passo1.jpeg","title":"file","altText":"Página de criação de conta Amazon Prime Video.","displaySize":"Medium","mimeType":"image/jpeg"}}},"typeName":"Image","renderView":"image","markerActions":["","prev","next"],"markers":[],"altText":""},"text":{"key":6.534581801087019e+31,"props":{"title":{"options":{}},"description":{"options":{}},"note":{"options":{}},"transcription":{"options":{}},"caption":{"options":{"isMultiLine":true}},"ai":{"options":{"generatedText":false}},"editorVersion":"2.0"},"typeName":"Text","renderView":"html","html":"

Se for indicado na opção de criação de conta que e-mail já existe o utilizador deve escolher a opção de Iniciar sessão.

"}},{"key":2.740186182461382e+31,"props":{"title":{"options":{"tag":"h3"}},"description":{"options":{}},"note":{"options":{}},"transcription":{"options":{}},"caption":{"options":{"isMultiLine":true}},"ai":{"options":{"generatedText":false}},"editorVersion":"1.0"},"typeName":"Step","renderView":"step","title":"Step","isTrusted":true,"image":{"key":6.408429564559382e+31,"props":{"title":{"options":{}},"description":{"options":{}},"note":{"options":{}},"transcription":{"options":{}},"caption":{"options":{"isMultiLine":true}},"ai":{"options":{"generatedText":false}},"editorVersion":"1.0","file":{"value":"https://cdn.sp-selfservice.com/spagents/media/535b7117-c423-4947-a480-1da5609079e2.jpeg","options":{"url":"https://cdn.sp-selfservice.com/spagents/media/535b7117-c423-4947-a480-1da5609079e2.jpeg","name":"passo2.jpeg","title":"file","altText":"Página de início de sessão da Amazon Prime Video.","displaySize":"Medium","mimeType":"image/jpeg"}}},"typeName":"Image","renderView":"image","markerActions":["","prev","next"],"markers":[],"altText":""},"text":{"key":4.718652492811457e+31,"props":{"title":{"options":{}},"description":{"options":{}},"note":{"options":{}},"transcription":{"options":{}},"caption":{"options":{"isMultiLine":true}},"ai":{"options":{"generatedText":false}},"editorVersion":"2.0"},"typeName":"Text","renderView":"html","html":"

Na opção de iniciar sessão deve premir a opção de \"Esqueceu a palavra-passe?\"

"}},{"key":2.3373417951402443e+31,"props":{"title":{"options":{"tag":"h3"}},"description":{"options":{}},"note":{"options":{}},"transcription":{"options":{}},"caption":{"options":{"isMultiLine":true}},"ai":{"options":{"generatedText":false}},"editorVersion":"1.0"},"typeName":"Step","renderView":"step","title":"Step","isTrusted":true,"image":{"key":1.1886670249084963e+31,"props":{"title":{"options":{}},"description":{"options":{}},"note":{"options":{}},"transcription":{"options":{}},"caption":{"options":{"isMultiLine":true}},"ai":{"options":{"generatedText":false}},"editorVersion":"1.0","file":{"value":"https://cdn.sp-selfservice.com/spagents/media/f7f82445-36aa-4ca4-8371-c1839b783710.jpeg","options":{"url":"https://cdn.sp-selfservice.com/spagents/media/f7f82445-36aa-4ca4-8371-c1839b783710.jpeg","name":"passo3.jpeg","title":"file","altText":"Página de ajuda à recuperação da palavra passe, onde se coloca a email ou número de telemóvel.","displaySize":"Medium","mimeType":"image/jpeg"}}},"typeName":"Image","renderView":"image","markerActions":["","prev","next"],"markers":[],"altText":""},"text":{"key":8.407239851106975e+31,"props":{"title":{"options":{}},"description":{"options":{}},"note":{"options":{}},"transcription":{"options":{}},"caption":{"options":{"isMultiLine":true}},"ai":{"options":{"generatedText":false}},"editorVersion":"2.0"},"typeName":"Text","renderView":"html","html":"

Deve indicar a conta de e-mail e premir continuar.

"}},{"key":5.230306374784293e+31,"props":{"title":{"options":{"tag":"h3"}},"description":{"options":{}},"note":{"options":{}},"transcription":{"options":{}},"caption":{"options":{"isMultiLine":true}},"ai":{"options":{"generatedText":false}},"editorVersion":"1.0"},"typeName":"Step","renderView":"step","title":"Step","isTrusted":true,"image":{"key":4.225670468102674e+31,"props":{"title":{"options":{}},"description":{"options":{}},"note":{"options":{}},"transcription":{"options":{}},"caption":{"options":{"isMultiLine":true}},"ai":{"options":{"generatedText":false}},"editorVersion":"1.0","file":{"value":"https://cdn.sp-selfservice.com/spagents/media/644e4e9b-55a5-47be-a64d-e27e8402bfe0.jpeg","options":{"url":"https://cdn.sp-selfservice.com/spagents/media/644e4e9b-55a5-47be-a64d-e27e8402bfe0.jpeg","name":"passo4.jpeg","title":"file","altText":"Página para colocação do código recebido por email ou SMS, de forma averificar a identidade.","displaySize":"Medium","mimeType":"image/jpeg"}}},"typeName":"Image","renderView":"image","markerActions":["","prev","next"],"markers":[],"altText":""},"text":{"key":3.089911522446358e+31,"props":{"title":{"options":{}},"description":{"options":{}},"note":{"options":{}},"transcription":{"options":{}},"caption":{"options":{"isMultiLine":true}},"ai":{"options":{"generatedText":false}},"editorVersion":"2.0"},"typeName":"Text","renderView":"html","html":"

Recebe um e-mail com um código de autenticação da conta de e-mail que deve preencher na página.

"}},{"key":1.8169658058728367e+31,"props":{"title":{"options":{"tag":"h3"}},"description":{"options":{}},"note":{"options":{}},"transcription":{"options":{}},"caption":{"options":{"isMultiLine":true}},"ai":{"options":{"generatedText":false}},"editorVersion":"1.0"},"typeName":"Step","renderView":"step","title":"Step","isTrusted":true,"image":{"key":2.9116622730255505e+31,"props":{"title":{"options":{}},"description":{"options":{}},"note":{"options":{}},"transcription":{"options":{}},"caption":{"options":{"isMultiLine":true}},"ai":{"options":{"generatedText":false}},"editorVersion":"1.0","file":{"value":"https://cdn.sp-selfservice.com/spagents/media/8cadca07-7c9e-4dcc-a33d-0ceab0d2cf68.jpeg","options":{"url":"https://cdn.sp-selfservice.com/spagents/media/8cadca07-7c9e-4dcc-a33d-0ceab0d2cf68.jpeg","name":"passo5.jpeg","title":"file","altText":"Página para definição da nova password.","displaySize":"Medium","mimeType":"image/jpeg"}}},"typeName":"Image","renderView":"image","markerActions":["","prev","next"],"markers":[],"altText":""},"text":{"key":6.392234301572723e+31,"props":{"title":{"options":{}},"description":{"options":{}},"note":{"options":{}},"transcription":{"options":{}},"caption":{"options":{"isMultiLine":true}},"ai":{"options":{"generatedText":false}},"editorVersion":"2.0"},"typeName":"Text","renderView":"html","html":"

Após introduzir o código, pode definir uma nova palavra-passe e fazer novo login com a palavra-passe definida.

"}}],"name":""},"hasCollapse":false}],"name":null}

Já tenho conta Amazon como recupero a password da minha conta?

Perguntas relacionadas